A AegiFlow
MEDIUMCVSS 6.3

CVE-2025-13534

CVE-2025-13534 updated by NVD

Modified
2026-10-20
Sources
nvd

Summary

The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to Privilege Escalation in all versions up to, and including, 3.3.2. This is due to missing authorization checks on the eh_crm_edit_agent AJAX action. This makes it possible for authenticated attackers, with Contributor-level access and above, to escalate their WSDesk privileges from limited "Reply Tickets" permissions to full helpdesk administrator capabilities, gaining unauthorized access to ticket management, settings configuration, agent administration, and sensitive customer data.

Affected packages

EcosystemPackageAffected versionsFixed versions
WordPresswsdesk[object Object]—

References

Includes data from the National Vulnerability Database (NIST). NVD data is in the public domain; this page is not endorsed by NIST.

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