CVE-2026-47123
CVE-2026-47123 updated by NVD
Summary
FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to 1.8.220, the email processing pipeline in FreeScout's FetchEmails command has two code paths for identifying agent (user) replies based on In-Reply-To / References headers. The notification reply path (notify-{thread_id}-{user_id}-...) extracts thread_id and user_id directly from the Message-ID without HMAC verification. An external attacker who can spoof the From address of a helpdesk agent can inject messages that FreeScout processes as legitimate agent replies — which are then automatically forwarded to customers via the legitimate SMTP server. This vulnerability is fixed in 1.8.220.
References
Includes data from the National Vulnerability Database (NIST). NVD data is in the public domain; this page is not endorsed by NIST.
CVE® is a registered trademark of The MITRE Corporation. CVE content reproduced under the CVE Terms of Use; copyright designation © MITRE.